How to Cancel Brazzers Membership – Step-by-Step 2026

The Short Answer

Brazzers handles billing through its own system, Probiller, operated by Aylo Billing. You can cancel in three ways: online at cancel.brazzers.com, by phone, or via live chat on their support page. You do not need to go through a third-party processor like SegPay or Epoch.

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How Brazzers Billing Works

Brazzers is owned by Aylo (formerly MindGeek) and processes payments through Aylo Billing’s internal infrastructure, branded as Probiller. The charge on your card statement will appear under a Probiller or Aylo-related descriptor, not under “Brazzers” directly.

The $1 trial runs for exactly 48 hours from the moment payment processes. It is time-based, not date-based. If you signed up at 3 pm Monday, the rebill fires at 3 pm Wednesday. Cancel before that point to avoid being charged the full monthly rate.

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How to Cancel Brazzers Online

The fastest method:

1. Go to cancel.brazzers.com
2. Log in with the email and password you used to sign up
3. Locate your active subscription
4. Follow the steps to cancel
5. Save the confirmation screenshot it and keep the email

This takes under two minutes and is available 24/7.

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How to Cancel Brazzers by Phone

If you prefer to speak to someone or cannot access the online portal:

• US and Canada: +1-877-237-4215
• UK: +44-808-189-0037
• Australia: +61-1800-956-396

Support agents are available 8:00 AM to 11:59 PM EST, 7 days a week. Have your account email and billing details ready. Ask for a cancellation confirmation number before ending the call.

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How to Cancel Brazzers via Live Chat

1. Go to support.brazzers.com/billing
2. Click “Start Chat” when agents are available (8 AM–11:59 PM EST)
3. Tell the agent you want to cancel your membership
4. Request written confirmation of the cancellation in the chat transcript

Chat is the recommended option if you want a written record without waiting on hold.

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How to Cancel via Email

1. Go to support.brazzers.com/billing
2. Scroll to the Contact Form
3. Select “I want to cancel my membership.”
4. Fill in your details and submit

Email is the slowest option; use it only if phone and chat are unavailable. If your rebill date is close, use the online portal or phone instead.

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What Happens After You Cancel

Cancellation stops future billing but does not end your access immediately. You retain access until the end of the current billing period. For the $1 trial, that means access continues until the 48-hour window closes, even after cancellation.

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What to Do If You Have Already Been Charged

If the rebill fired before you canceled:

1. Contact Brazzers support at support.brazzers.com/billing
2. Select “I have charges I’m not familiar with” in the contact form
3. Explain the situation and request a refund
4. If support does not resolve it, contact your card issuer and dispute the charge as an unauthorized recurring transaction

Keep all documentation: signup confirmation, any cancellation attempts, and the charge details from your statement.

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Can You Use the Brazzers Trial More Than Once?

No. Brazzers cross-references email addresses and payment details against existing accounts. The $1 trial is available once per payment method, regardless of the email address used.

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Summary

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Thinking about trying the Brazzers $1 trial before deciding? Read our full Brazzers review, we tested what the trial actually unlocks, how the cancellation process works, and whether the catalog is worth the monthly price.